- Login as an Administrator.
- Select GamePlan in Control Panel.
- Select E-Commerce> View Orders and Payments.
- Enter Customer Name in Search For:
- Select the Customer
- Select the Order to change the credit card.
- Select Transactions form the menu at the bottom left of screen
- Select Apply Miscellaneous Transactions. This will start a wizard to walk you through the process.
- Select I would like to Charge a Credit Card
- Select Charge a card not listed above
- Complete Credit Card information
- Enter Amount of Payment as $0.01 to charge the card or another amount as a processing fee
- Enter Notes referencing the new card on file
- Review the payment information and if this transaction is correct, click Complete Transaction and the transaction will be posted to the customer’s account, as shown below.
- A Payment Receipt will be emailed to the customer and League administrator.
- Payment information may be reviewed by clicking the magnifying glass at the end of the payment line.
- Future payments or charges will now automatically be charged to the last credit card on file.
Article ID: 77, Created: September 12, 2016 at 10:47 AM, Modified: September 13, 2016 at 3:00 PM